ITIL® 5 Foundation - The global standard for service management in the age of AI
ITIL® 5 Foundation - The global standard for service management in the age of AI
Description
The ITIL® 5 Foundation Training marks the entry into the next generation of service management. It was developed to bridge the gap between classic service management and the requirements of AI-driven transformation. Participants learn how to sustainably shape value creation in an era of hyper-automation and artificial intelligence.
Contents
The ITIL® 5 Framework: New Core Concepts and the Evolution from ITIL® 4 to 5
AI-Ready Service Management: Integrating AI into the Service Value Chain
Agile Governance: Managing Services in Highly Dynamic Environments
Sustainability & ESG: Incorporating sustainability goals into IT operations
Modern Work: New collaboration models between humans and machines
Official training materials from PeopleCert
Exam voucher
For Individuals
You will receive the first official ITIL® 5 certification.
For Businesses
Enabling employees to use AI technologies sensibly in the service context.
Course Participation
In-person trainings in our modern trainings rooms
Duration: 3 days
999 €
plus VAT
Select a date
06.07 - 08.07.2026
09:00 - 17:00
06.07 - 08.07.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
07.09 - 09.09.2026
09:00 - 17:00
07.09 - 09.09.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
This training is fully booked.
24.06 - 26.06.2026
09:00 - 17:00
24.06 - 26.06.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
Do you have any questions?
Write to us and we will contact you within 24 hours (on business days).
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