My Fault, Your Fault? – Understanding and Resolving Conflicts
My Fault, Your Fault? – Understanding and Resolving Conflicts
Description
Conflicts are cost drivers! This trainings offers an in-depth and practice-oriented approach to understanding and constructively dealing with conflicts with a focus on the professional environment. Participants learn to recognize the dynamics of conflicts, reflect on their own role and apply effective strategies to reduce tensions, clear up misunderstandings and find sustainable solutions that strengthen everyone involved.
Contents
Fundamentals of conflict dynamics
Trigger points, emotions, “question of guilt”: reflecting on one's own role in the conflict
Communication in conflicts: nonviolent, empathetic, clear
From win-lose to win-win: strategies for conflict resolution
Prevention and follow-up: long-term conflict avoidance
Simulation of conflict situations and joint reflection on possible solutions
For Individuals
You will expand your skills in professional conflict management and handle difficult situations with composure and clarity. This fosters respectful communication and boosts your confidence in your day-to-day work.
For Businesses
A professional approach to conflict strengthens collaboration within teams and fosters a respectful corporate culture. At the same time, it speeds up decision-making processes and increases efficiency in day-to-day work.
Course Participation
In-person trainings in our modern trainings rooms
Duration: 2 days
1.690 €
plus VAT
Select a date
20.08 - 21.08.2026
09:00 - 17:00
20.08 - 21.08.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
This training has already taken place.
26.03 - 27.03.2026
09:00 - 17:00
26.03 - 27.03.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
Do you have any questions?
Write to us and we will contact you within 24 hours (on business days).
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