ITIL®4 Foundation - The Foundation for Excellent IT Service Management
ITIL®4 Foundation - The Foundation for Excellent IT Service Management
Description
This course provides a comprehensive introduction to the ITIL 4 principles and practices of modern IT Service Management. Participants will gain a fundamental understanding of how to effectively plan, deliver and continuously improve IT services to maximize business value. The training also prepares participants for the official ITIL 4 Foundation certification exam.
Contents
Key concepts of service management
The four dimensions of service management in ITIL
The ITIL Service Value System (SVS)
Preparation for ITIL®4 Foundation certification
For Individuals
You will receive a globally recognized certificate that confirms your IT service management skills in accordance with ITIL 4.
For Businesses
Your IT staff and teams work according to a standardized, proven framework that increases the efficiency, quality and reliability of IT services.
Course Participation
In-person trainings in our modern trainings rooms
Duration: 3 days training, one hour exam (online)
1.144 €
plus VAT
Select a date
This training has already taken place.
02.03 - 04.03.2026
09:00 - 17:00
02.03 - 04.03.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
This training is fully booked.
25.03 - 27.03.2026
09:00 - 17:00
25.03 - 27.03.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
Do you have any questions?
Write to us and we will contact you within 24 hours (on business days).
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