ITIL® 5 Foundation - The global standard for service management in the age of AI
ITIL® 5 Foundation - The global standard for service management in the age of AI
Description
The ITIL® 5 Foundation Training marks the entry into the next generation of service management. It was developed to bridge the gap between classic service management and the requirements of AI-driven transformation. Participants learn how to sustainably shape value creation in an era of hyper-automation and artificial intelligence.
Contents
The ITIL® 5 Framework: The new core concepts and the evolution from ITIL® 4 to 5
AI-Ready Service Management: Integration of AI into the service value chain
Agile governance: managing services in highly dynamic environments
Sustainability & ESG: Consideration of sustainability goals in IT operations
Modern Work: New collaboration models between man and machine
For Individuals
You will receive the first official ITIL® 5 certification.
For Businesses
Enabling employees to use AI technologies sensibly in the service context.
Course Participation
In-person trainings in our modern trainings rooms
Duration: 3 days
999 €
plus VAT
Select a date
24.06 - 26.06.2026
09:00 - 09:00
24.06 - 26.06.2026
09:00 - 09:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
Do you have any questions?
Write to us and we will contact you within 24 hours (on business days).
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